Regulatory Agency

College of Registered Nurses of BC


Nursing has been a self-governing profession in British Columbia since 1918. Under provincial legislation (Health Professions Act), it is the duty of the College of Registered Nurses of BC (CRNBC) to protect the public through regulation of registered nurses, nurse practitioners, and licensed graduate nurses. This includes:

  • registering nurses
  • setting standards of practice
  • assessing nursing education programs in BC
  • addressing complaints about registered nurses, nurse practitioners and licensed graduate nurses

Whatever the nature of a concern or complaint, it is taken seriously. First priority is given to the public interest and public protection.


College of Registered Nurses of BC
2855 Arbutus Street
Vancouver, BC
V6J 3Y8

Telephone: 604-736-7331
Toll Free: 1-800-565-6505
Fax: 604-738-2272

Justice Education Society Resources

Early Resolution

Before you appeal to the tribunal, have you tried to work out your situation by other methods? The tribunal process can take a lot of time and may not result in the decision you expected. Use this Early Dispute Resolution checklist to find out if you have tried all avenues available to you. The following videos and PDFs will also help you.

Negotiating a Solution

You’ve prepared for your tough talk, now you’re ready for the next step: negotiation.
Read the PDF.

Understanding Disputes

Here’s what’s really going on behind most disputes.
Read the PDF.

Preparing for a Tough Talk

Find out how to prepare for a difficult conversation to settle a dispute.
Read the PDF.

Choosing a Dispute Resolution Option

Find out about mediation and other ways to resolve disputes.
Read the PDF.

Preparing for a Hearing

If you have decided to move forward with the tribunal process, use this Tribunal Hearing Preparation checklist to help you get ready. You may also like to take a look at these videos and PDFs for more about how to prepare your case.

Written Hearings

This video describes the process for submitting your case in writing and what your submission must contain.
Read the PDF.

In-person Hearings

Watch a dramatization of what it’s like to make a case at an in-person hearing.
Read the PDF.

Telephone hearings

Find out how to prepare to make an effective presentation for a hearing over the phone.
Read the PDF.

Hearings: First steps

This video introduces the different tribunal processes, including mediation and settlement conferences.
Read the PDF.