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Tribunal

Industry Training Appeal Board

About

The Industry Training Appeal Board (ITAB) was created under the Industry Training Authority Act. The mission of ITAB is to provide individuals affected by decisions of the Industry Training Authority (ITA) and authorized training institutions with reasonable access to a timely and responsive process for review that results in fair and impartial appeal decisions. The ITAB It is authorized to hear appeals under section 10 of the Act regarding:

  • Refusal to award an industry training credential or industry training recognition credential.
  • Suspension or cancellation of an industry training credential or industry training recognition credential.
  • Refusal to register an individual as a trainee; the cancellation of the registration of an individual as a trainee, and the revocation of, or cancellation of the registration of, an industry training agreement.

Decisions made under the Act must balance the need to meet industry training needs and standards and the need to ensure fair process for individual trainees.

Contact

Industry Training Appeal Board
4th Floor, 747 Fort Street
Victoria, BC  V8W 3E9

Mailing Address:
PO Box 9425 Stn Prov Govt
Victoria BC  V8W 9V1

Telephone: 250-387-3464
Toll Free: 1-800-663-7867
Fax: 250-356-9923
Website: www.itab.gov.bc.ca
Email: itabinfo@gov.bc.ca

Justice Education Society Resources

Early Resolution

Before you appeal to the tribunal, have you tried to work out your situation by other methods? The tribunal process can take a lot of time and may not result in the decision you expected. Use this Early Dispute Resolution checklist to find out if you have tried all avenues available to you. The following videos and PDFs will also help you.

Negotiating a Solution

You’ve prepared for your tough talk, now you’re ready for the next step: negotiation.
Read the PDF.

Understanding Disputes

Here’s what’s really going on behind most disputes.
Read the PDF.

Preparing for a Tough Talk

Find out how to prepare for a difficult conversation to settle a dispute.
Read the PDF.

Choosing a Dispute Resolution Option

Find out about mediation and other ways to resolve disputes.
Read the PDF.

Preparing for a Hearing

If you have decided to move forward with the tribunal process, use this Tribunal Hearing Preparation checklist to help you get ready. The Industry Training Appeal Board website has information about how to Prepare for a Hearing. You may also like to take a look at these videos and PDFs for more about how to prepare your case.

Hearings: First steps

This video introduces the different tribunal processes, including mediation and settlement conferences.
Read the PDF.

Telephone hearings

Find out how to prepare to make an effective presentation for a hearing over the phone.
Read the PDF.

In-person Hearings

Watch a dramatization of what it’s like to make a case at an in-person hearing.
Read the PDF.

Written Hearings

This video describes the process for submitting your case in writing and what your submission must contain.
Read the PDF.