Elections Canada is an independent, non-partisan agency headed by the Chief Electoral Officer of Canada, who reports directly to Parliament. The agency has to be prepared at all times to conduct a federal general election, by-election or referendum, administer the political financing provisions of the Canada Elections Act, monitor compliance and enforce electoral legislation.
Elections Canada is also mandated to conduct voter education and information programs, and provide support to the independent boundaries commissions in charge of adjusting the boundaries of federal electoral districts following each decennial census. Finally, Elections Canada may carry out studies on alternative voting methods and, with the approval of parliamentarians, test electronic voting processes for future use during electoral events.
The public can make complaints to Elections Canada about how elections are run, an election official or another general matter. If someone has information about a misleading or inappropriate call or an offence they believe was committed under the Canada Elections Act, they should send it to the Office of the Commissioner of Canada Elections.